FAQ

1. What types of headlight products do you offer?

We offer a variety of high-quality automotive headlight accessories, including:

  • HID Xenon Bulbs
  • HID Ballasts
  • LED Headlight Sources
  • LED Driver Modules
  • Original and Extended Dust Covers
  • Bulb Retaining Springs

Each product is designed to provide optimal brightness, durability, and energy efficiency for improved night driving safety and overall performance.

2. How do I choose the right HID ballast for my vehicle?

To ensure compatibility, please send us a photo of your vehicle’s original ballast via the contact options on our website. This helps us verify the correct product for your model and avoid issues caused by regional ballast variations.

3. Are the HID xenon bulbs compatible with my vehicle’s original equipment?

Yes, our HID xenon bulbs are designed to be compatible with a wide range of vehicles. However, to ensure proper fit, please check the bulb specifications in your owner’s manual or reach out to our customer service team for guidance.

4. What is the difference between HID xenon bulbs and LED headlight sources?

  • HID Xenon Bulbs: Offer high brightness and low energy consumption, ideal for enhanced visibility in various road conditions.
  • LED Headlight Sources: Are more energy-efficient and environmentally friendly, with a longer lifespan and superior light quality. They are rigorously tested for brightness, color, and heat dissipation.

5. What should I do if my LED driver module stops working?

If you experience issues with your LED driver module, contact our support team. If it is within the one-year warranty period and not due to human damage, we will arrange for a replacement after reviewing your case.

6. How can I install dust covers for LED bulbs?

Our original and extended dust covers are designed for easy installation. Simply match the cover to the LED bulb’s specifications. If you need assistance, please refer to the installation guide included with your order or contact customer support for guidance.

7. What is covered under the one-year warranty?

The one-year warranty covers any non-human-caused damages. This includes product defects or malfunctions under normal usage conditions. For damages caused by external impact, misuse, or incorrect installation, the warranty does not apply.

8. How long does it take to process and ship an order?

Orders are typically processed within 2 days of confirmation. For detailed information on shipping options and delivery times, please refer to our “Shipping Policy” page.

9. Can I return or exchange my order?

Yes, we accept returns and exchanges within 14 days of receiving the product, provided the item is in its original condition and meets our return policy criteria. Please see our “Return and Exchange Policy” page for details.

10. How do I provide feedback or reviews about my purchase?

We welcome all feedback and reviews. You can leave a review directly on our website or contact our customer service team with any comments or questions about your purchase experience.